Werner’s Import Automotive Benefits Catalog
Everything We Do To Prove Our Commitment to You
The Gold Standard We Hold Ourselves To
We prioritize you and your car to make sure you’re both ready to take on whatever the road may bring you with our Werner’s Import Automotive Benefits. By setting a high standard, our Werner’s Import Automotive Benefits help us ensure you receive the care and attention that you deserve.
Our Service Benefits
These are the Werner’s Import Automotive Benefits we provide as a standard part of our services for convenience, security, and peace of mind. We appreciate your trusting us to care for your car, and we want to make sure that you feel confident that you’ve left it in the right hands.
01
After-Hours Drop Off and Pick-Up
Enjoy the flexibility of leaving or retrieving your vehicle at your convenience, regardless of our standard business hours.
02
Loaner Vehicle Availability
Stay on the move and minimize disruptions to your daily routine with a complimentary vehicle while yours is in the shop.
*Reservations required.
03
3-Year/36K-Mile Warranty
Drive with total confidence knowing your repairs are backed by a comprehensive nationwide warranty for three years or 36,000 miles.
04
Free Second Opinion with Copy of First Estimate
Ensure you are receiving a fair price and the correct diagnosis by letting our experts review any competitor’s estimate at no cost to you.
05
Digital Inspections
Receive a transparent, photo-documented report of your vehicle’s health sent directly to your phone so you can see exactly what our technicians see.
06
Midwest Auto Care Alliance Member
Rest easy knowing your car is in the hands of a shop committed to the highest industry standards of ethics, training, and professionalism.
07
Carfax Car Care Service Center
Protect your vehicle’s resale value and stay on top of maintenance with automatic service history reporting to your Carfax record.
If the perks from our Werner’s Import Automotive Benefits fit for you and your car, you can book an appointment with us online or over the phone at (515) 259-0122.
Our Customer Benefits
Beyond offering you a pleasant service experience, it is our goal to uphold ourselves to the highest customer service standards possible. The Customer Benefits within the Werner’s Import Automotive Benefits Catalog serve to reflect that sentiment. Our relationship with you is our top priority when you walk through our doors, and the values that we hold at the core of our business aim to reflect that sentiment.
01
People First
A Nurturing, Respectful Environment
You will always be treated with dignity and patience in an inclusive space that honors your unique needs and background.
02
Integrity
Transparent Education Without Hidden Agendas
Expect total honesty and “no-surprise” pricing, as we prioritize educating you on your vehicle’s needs rather than selling you unnecessary repairs.
03
Community
A Place Where You Belong
Experience a supportive atmosphere where every customer is treated with equal grace and consistency, fostering a true sense of local connection.
04
Growth
Expertise Built on Continuous Improvement
Your vehicle is serviced by a confident team dedicated to constant skill enhancement and the ability to solve even the most complex automotive challenges.
05
Innovation
Cutting-Edge Care for Modern Markets
Benefit from the latest industry technologies and streamlined processes designed to exceed your expectations in a rapidly changing world.
06
Excellence
Flawless Execution the First Time
Rest assured that “how we do anything is how we do everything,” meaning we uphold the highest quality standards and rigorous risk assessments for every repair.
With our Werner’s Import Automotive Benefits, we detail how we translate our Core Values into actions for you, and on the Meet Our Team page, we illustrate how we prescribe them to ourselves. If you’re curious, you can visit our team page below: